CONTACT US

Banner Image

Get in touch

We accept returns within 7 days of receiving your order for a store credit valid for 1 year.  

 

Please note we do not currently accept exchanges online.  If you want to swap your item for a different size, colour, or style, please initiate a return for a store credit and purchase the new item you want. 

 

Refunds are only issued when the garment is deemed faulty.  

 

PLEASE NOTE: All items must be returned in their original condition in the original packing, with any tags or hygiene stickers still attached.  Your item must not be worn or washed, and have no visible signs of damage or wear (pulls, stains, odour, etc).  Please take care when trying on garments to avoid makeup or fake tan marks. 

 

The customer is responsible for all return shipping costs. Please include tracking and insurance to ensure your item is safe.  CMNTY GRDN is not responsible for any lost or damaged packages. 

 

Please email hello@cmntygrdn.com with your order number to initiate a return :)

 

SALE ITEMS

Sale items are final sale. 

 

FAULTY ITEMS

Any faulty or defective items will be replaced.  Unless that item is no longer in stock, then a full refund will be provided.  If you have received an item that you believe to be faulty please get in contact via email at hello@cmntygrdn.com with your order number and a photo of the fault.  In the event of a faulty item, return shipping will be covered by CMNTY GRDN. 

All orders are shipped via Australia Post within 1-2 business days from when the order is placed.

Please note international orders will transfer to your local postage service (keeping original tracking number) once it reaches the destination country.

AUSTRALIA 

FREE express shipping on all domestic orders over $300 (2-4 business days)

$12 express shipping on all domestic orders under $300 (2-4 business days)

If you are in a rural area please allow an extra 1-2 business days

NEW ZEALAND

FREE express shipping on all orders over $300 (5-8 business days)

$22 express shipping on all orders under $300 (5-8 business days)

REST OF THE WORLD

FREE express shipping on all orders over $400 (4-12 business days)

$32 express shipping on all orders under $400 (4-12 business days)

Please note shipping prices are not inclusive of duties, customs, and taxes. These are the responsibility of the customer.  Unfortunately, we are unable to estimate the amount of duties and taxes your package will incur, as these are directly imposed by your local customs authority.  For more information please contact your local customs office. If you have any questions, please send us a message via our contact page. 

If a product you want is out of stock, please feel free to email us at Hello@cmntygrdn.com with the product you are looking for in the subject line. We can let you know if it is coming back in stock.

AfterPay Available

Pay with four payments

Worldwide shipping

Complimentary shipping on international orders over $400 AUD

Made in Australia

Consciously created in Australia